Frequently Asked Questions
Everything you need to know about growing your perfect garden.
How long will it take for my gardening supplies to arrive?
Standard shipping typically takes 3-7 business days. For live plants or seasonal items, delivery times may vary based on your local climate and optimal planting windows.
Do you offer a guarantee on live plants and seeds?
Yes, we offer a 100% satisfaction guarantee. If your plants arrive damaged or fail to thrive within the first 30 days, we will provide a replacement or a full refund.
What is your return policy for tools and equipment?
Unused tools and garden equipment can be returned within 60 days of purchase in their original packaging for a full refund, excluding shipping costs.
Can I track my order after it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Gardener's Supply digital gift cards.
Are your fertilizers and pest control products organic?
We carry a wide selection of OMRI-listed organic products. Please check the 'Product Specifications' section on each item's page to confirm its organic certification.